Shipping Policy
At WonderFurRug, we are committed to delivering your premium natural fur and leather rugs safely and efficiently to your doorstep, anywhere in the world.
Free Express Worldwide Delivery
We offer free express shipping on all orders worldwide. Your order will be carefully packaged and shipped using trusted international carriers to ensure safe delivery.
Processing Time
Orders are typically processed within 2-6 business days. You will receive a tracking number once your order has been shipped.
Delivery Time
Delivery times vary by location:
- Europe: 3-7 business days
- North America: 5-10 business days
- Rest of World: 7-14 business days
Frequently Asked Questions
Do you ship internationally?
Yes! We ship to all countries worldwide with free express delivery.
How long does shipping take?
Shipping times depend on your location. European orders typically arrive within 3-7 business days, while international orders may take 5-14 business days.
Do I have to pay customs or import duties?
Depending on your country's regulations, you may be responsible for customs duties and taxes. These fees are determined by your local customs office and are not included in our shipping costs.
Can I track my order?
Yes! Once your order ships, you will receive a tracking number via email so you can monitor your delivery.
What if my order is delayed?
While we work with reliable carriers, occasional delays can occur due to customs processing or local delivery issues. If your order is significantly delayed, please contact us and we'll help track it down.
Do you offer expedited shipping?
All our shipments are sent via express delivery at no extra cost. If you need guaranteed delivery by a specific date, please contact us before placing your order.
How do I change my shipping address?
If your order has not yet been shipped, you can update your shipping address by contacting us as soon as possible.
Please reach out to us with your order number and the correct shipping address via one of the following options:
• 📧 Email: info@wonderfurrug.com
• 📱 WhatsApp / Telegram: +90 531 819 66 17
• 💬 Live Chat: Available on our website
Once an order has been shipped, we may not be able to modify the delivery address.
What if my item arrives damaged?
We take great care in packaging our products. If your item arrives damaged, please contact us within 48 hours with photos, and we will arrange a replacement or refund.